Implementing a Performance-Based Management System (with a Case Description of China Post)

Xiaohu (Shawn) Wang



This study examines an implementation model of performance-based management (PBM). It argues that technical competencies and stakeholder involvement are necessary for a successful PBM implementation. Using the case of PBM reforms in China Post, it finds that technical competencies are being developed in the reforms. It also finds that, although the channels of stakeholder participation exist, stakeholders may not be involved in making critical decisions in Chinese reforms.

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Chinese Public Administration Review (ISSN 1539-6754, Online ISSN 2573-1483)  is published by the School of Government, Sun Yat-sen University.